It's great having you in our space! As one of a small number of approved vendors, we have some requests of you in order to keep Ruby clean for the next event.
Event Day
Please let the venue manager know if you do not find the bar area in a clean condition.
TRASH: Remove all trash. Break down boxes and put other trash in trash bags (ask venue manager) before putting them in the dumpster. It is imperative that you break down boxes as we may have multiple events in a row and boxes will fill the dumpster. Rinse garbage cans in the kitchen. (Hose found on both sides of the building - by HVAV and under side deck.). Do not drag trash cans over the hardwood floors..
DISHES & GLASSES: Stack racks of plateware, flatware and glasses in back courtyard for easy rental company pickup and floor cleaning.
SINK: Wipe down the sink, ice maker, and shelves in the prep area.
WALLS: Wipe off any spills.
ICE MACHINE: Do not but bags of ice or anything else in the ice maker. Leave ice scoop on the top of the ice machine, not in it.
FLOORS: Sweep, mop and rinse (using the hose) all food prep and service areas.
CHECK-OUT with venue manager before leaving. We appreciate you and look forward to seeing you soon!
QUESTIONS ABOUT CATERING
What if we need something?
If you have any question, ask the venue manager. Need microfiber towels, broom or mop? Where's the bathroom?
Can we get lights over the courtyards?
Sure, ask the venue manager to turn on the string its in the courtyards.
What is the courtyard rinsing procedure?
Please rinse the courtyard if there are any spills or grease on the concrete. Ask the venue manager for degreaser as needed.
Are staff meals expected?
Yes, we require clients to provide meals for our venue managers and the security guard, so two or three in total.
Can we set up tray jacks?
Yes. Please don't place them (or anything else) in front of doorways or other traffic areas.
Can we assist the coordinator?
Please let us know if the coordinator has asked for your staff to move tables or otherwise help with their duties or those of other vendors. We rarely allow this.
Can we leave before the event is over?
If food and beverage service (if you're providing the bar) is over and you've checked out with the venue manager, then yes. Otherwise, we require at least a skeleton crew to bus food and beverages until the end.
Can we have some other company serve our food?
No. Caters must provide their own staff for serving and servicing all food related aspects at the event.
Are propane tanks or candles allowed outside?
Not under the tents, no, as this is a fire marshall rule.
Can we use the dressing room?
The dressing room is for client and band use only, sorry.
