PRIVACY POLICY

Last Updated and Effective as of January 8, 2022

This website is operated by Dragon Park LLC d/b/a Clementine Hall and Ruby (“we,” “us” or “our”). This Privacy Policy (“Policy”) explains how we collect, use, share, and protect information that we learn about you as a result of your interaction with us through the websites on which this Policy is posted (collectively, “Sites”), and through the services provided through the Sites (“Services”). By accessing any portion of the Sites or using any of the Services, you agree to the practices described in this Policy and you consent to the collection, use and disclosure of your personal information as set out in this Policy. Your use of our services is subject to this Policy and our Terms of Use. If you do not wish to provide your consent and/or do not agree with any part of this Policy, you must discontinue all use of the Sites and the Services immediately.

When does this policy apply?

This Policy is only applicable to the Sites and not to any other website or service that you may be able to access from any of the Sites, or use in connection with the Sites or the Services. When you click on anything on the Sites that links you to a different website, or when you use any third-party app, tool, widget, plug-in or extension on the Sites or as part of any of the Services, information about you may be collected through automated means. We do not control, and are not responsible for, any third party’s collection and use of your personal information. You should refer to the privacy policies of such third parties to learn about their information collection, use and disclosure practices.

What is the effective date of this Policy?

This Policy is effective as of the “last updated and effective” date set out at the top of this page. We reserve the right to modify this Policy at any time, and such revisions will become effective upon the posting of the revisions to the Sites. Your continued use of any of the Sites or the Services after the effective date of any modifications means that you accept and agree to all such revisions.

What information do we collect about you and how do we use it?

By accessing the Sites or using the Services, you may provide to us two types of information: (1) personally-identifiable information that you voluntarily choose to disclose to us, such as your name, address, telephone number, e-mail address and credit card information; and (2) non-personally-identifiable information, which we collect through the use of technologies such as “cookies,” “web beacons” or “web logs.” We use the information we collect to monitor and analyze how the Sites and the Services are used, to provide customer service, and to maintain and improve the Sites and the Services. We may also collect technical information to help us identify your mobile device.

You may be asked to submit personally-identifiable information to access or use certain aspects of the Services offered on the Sites, including when making an inquiry, a reservation for a venue tour or a booking for an event.

The personally-identifiable information that you provide to us or to third parties on our behalf allows us to fulfill your service request, respond to your questions, and contact you. Please note that we may retain your personally-identifiable information only for as long as reasonably necessary for the purposes described in this Policy. Please be aware that we may also be required to retain your personally-identifiable information for legal and accounting reasons.

We use cookies for a variety of purposes. We may use cookies for system administration, to assess the performance of the Sites and the Services, to enhance your online experience, and to personalize your use of the Sites. You may choose to disable cookies, block all cookies, or receive a warning before a cookie is stored on your computer or your mobile device; please consult instructions for your web browser to disable or block cookies, or to receive a warning before a cookie is stored on your computer or your mobile device. However, if you disable or block cookies, it is possible that some parts of the Sites or the Services will not be accessible or available to you.

We use tracking technologies, including web beacons and web logs, to monitor and analyze how the Sites and the Services are used, to provide customer service, and to maintain and improve the Services. Web beacons and web logs allow our servers to automatically record information that your browser sends whenever you visit the Sites. This information includes the time and date of your visit, your Internet Protocol address, your geographic location (your zip code, your area code and/or your time zone), your browser type and version, the Sites and the Services you use, and when and how long you use them. We use this information to monitor and analyze how the Sites and the Services are used, to provide customer service, and to maintain and improve the Sites and the Services. We may also collect technical information to help us identify your mobile device. Mobile devices typically provide users with the ability to disable location services. If you have questions about how to disable the location services on your mobile device, you should contact your mobile service provider or your device manufacturer.

Third-party plug-ins also may collect information about your use of the Site. For example, when you load a page on the Site that has a social plug-in from a third-party site or service, such as a “Like” or “Share” button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.

Will we share your information with other parties?

We may use your personally-identifiable information and your non-personally-identifiable information to provide analysis of the users of the Sites and the Services, in the aggregate, to prospective partners, advertisers and other third parties.

We will not sell or rent your personally-identifiable information and we will only share your personally identifiable information as provided herein. We may disclose your personally-identifiable information to our employees, agents, contractors and sub-contractors, and to our related and affiliated entities, and their respective employees, agents, contractors, sub-contractors, for the limited purpose of enabling them to communicate with you directly about events. We will share your personally-identifiable information with other parties under the following circumstances:

Protection of Rights. We will share your personally-identifiable information if we have a good faith belief that: (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (ii) such action is appropriate to enforce thefor the Sites, including any investigation of potential violations thereof; (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Sites or the Services; or (iv) such action is appropriate to protect our rights, property or safety or the rights, property or safety of our employees, users of the Sites or the Services, or others.

Asset Transfers. If we become involved in a merger, acquisition, or other transaction involving the sale or transfer of some or all of our assets, or in the event of an insolvency or bankruptcy, the information, including personally-identifiable information, collected from you through your use of the Sites may be included in the transferred assets. Should such an event occur, we will use reasonable measures to notify you, either through e-mail or a prominent notice on the Sites.

Service Providers. We may share your personally-identifiable information with the companies that provide e-commerce tools for the Sites or the Services. These companies and other service providers may access your personally-identifiable information that they need in order to perform their services on our behalf.

What choices do you have about the collection and use of your information?

For any of the Services that include an account access, you may review, update or delete your personally-identifiable information, and modify your account preferences for the Services, by contacting emailing us. Please note that when you request that we delete your personally-identifiable information, we may retain your information for a reasonable period of time, for the purpose of internal account management and fraud prevention.If you no longer wish to receive our e-mail announcements, you may unsubscribe from receiving them at any time. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your event transactions.

What is our policy on tracking?

You may be able to adjust your browser’s settings to turn on a “do not track” feature. Although our policy may change in the future, because there is no uniform standard for “do not track” signal recognition currently, we do not support “do not track” and will not honor your web browser’s “do not track” signal. We do not intentionally or knowingly allow other parties to collect personal information about your online activities over time and across different websites, when you visit the Sites or use any of the Services.

What security measures do we take?

The personally-identifiable information that you provide to us is processed and stored by our service providers, who design protocols and procedures to ensure the security of such information. In addition, we restrict access to personally-identifiable information to our employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Sites and the Services. However, no data transmission over the Internet or through mobile telecommunications can be guaranteed to be completely secure, and, for this reason, we cannot ensure or warrant the security of any information that you transmit to us or that is transmitted to us as a result of your use of the Sites or any of the Services. You can help protect your personally-identifiable information by using strong passwords, changing your password often, using a secure web browser, and signing off and closing your web browser when you are finished with the use of the Sites.

Does this policy apply outside of the United States?

We comply with United States privacy laws and regulations. Except as set out below, we do not represent that the Sites are governed by or operated in accordance with the laws of other nations, or that the Sites or the Services are appropriate or available for use in any particular location. If you choose to access the Sites or the Services, you do so at your own risk, and you are responsible for complying with all local laws, rules and regulations. Except as set out below, by using any part of the Sites or the Services, visitors to the Sites from outside the United States acknowledge and agree that the Sites are subject to the United States laws and regulations, and waive any claims that may arise under their own national laws.