Here is everything you need to know before and during the event. Please review this checklist carefully. Reach out to us with any questions before the event day, and contact the Venue Manager on-site the day of the event.
General
Refer to the Clementine or Ruby Event Guide for general venue questions.
Refer to the Vendor App FAQs for all vendor application questions before contacting us.
Any vendor not on the Approved Vendor List must submit a complete application (including the fee) at least 30 days before the event. Unapproved vendors are not permitted on the premises.
Events must be loaded out and doors locked by the event end time (often midnight). If your load out will take longer than allotted, let the coordinator know so that the event may end earlier or the client purchases late load-out.
Before departing, complete a walk-through and check-out with the venue manager.
Event Day
If you are not an approved florist and are only dropping off arrangements, you may not enter the premises. This is for liability reasons.
Do not obstruct walkways or exits with installations, and avoid creating bottlenecks for vendors or guests. Safety first.
Traditional open-flame candles may not be used along ceremony aisles. Pearled or battery-operated candles are permitted.
If hanging floral installations from the rafters, note that the beams are high (22 feet at Clementine and 14 feet at Ruby). You will need a very tall ladder or a non-motorized (push) lift. Work with the planner to allow enough time for both installation and teardown, as multiple vendors are often working simultaneously.
Any subcontractors (including lift operators) must be disclosed to us in advance and must submit their own vendor application.
Store your materials considerately (for example, leave an aisle to the sink in the upstairs storage room at Clementine) and use the space respectfully for any workshop needs. Tarps may be required. Please do a final sweep before leaving — you are responsible for your own cleanup.
Any item that sits on the wood floor must have felt or soft feet. Tape is not allowed on the floors. Floor repair costs will be passed on to the vendor.
When working in the rafters, do not unplug any cables and do not knock lights or projectors. We must pass along the cost of refocusing projectors or reconnecting lights.
Get the venue manager’s approval before using tape, nails, staples, tacks, Command strips, or suction cups.
At Clementine, only ribbon may be used when affixing floral to the organ pipes or any part of the fireplace mantel (no monofilament, wire, etc.).
Sweep up all leaves and debris, and remove monofilament line, Command hooks, gum, and similar items. Ensure that all flowers, vases, and other supplied items are loaded out by you or the planner. Leaving hanging monofilament line will create extra work for the team.
