Here's are the things to know before and during the event. Let us know if you have questions before the event. Reach out to our venue manager on the day of the event.
General
Refer to our Clementine or Ruby Event Guide to answer all of your general questions.
Refer to the Vendor APP FAQs to answer all of your vendor application questions before contacting us.
Any vendor who does not appear on our Approved Vendor list must submit an application, including the application fee, at least 30 days before the event. Unapproved vendors are not allowed on the premises.
Events must be loaded out and doors locked by the event end time (often midnight). If your load out will take longer than allotted, let the coordinator know so that the event may end earlier or the client purchases late load-out.
Before departing, perform a walk-through and check-out with our venue manager.
Event Day
If you are not an approved florist (merely dropping off floral arrangements), you may not enter the premises. (This is for liability reasons, not because we don't love you.)
Walkways or exits should not be obstructed or otherwise create a vendor/guest bottleneck, with installations. (Remember, safety first!)
Traditional candles may not be used along ceremony aisles. You may use pearled or battery operated candles.
If hanging a floral installation in the ceiling, the high beams require either a very tall ladder or non motorized (push) lift. (22 feet at Clementine, and 14 feet at Ruby.) Please work with the planner to allow sufficient time for rafter installations and tear down. (We need to be mindful that there are many vendors trying to do their things all at the same time.)
Any subcontractors, such as lift operators, must be disclosed to us and submit a separate vendor application.
Considerately store your materials (for example, leaving an aisle to the sink in the upstairs storage room at Clementine) and considerately use our space for your workshop needs. (Tarps, etc., may be needed. Please do a final sweep before departing the venue. You're responsible for your own mess.)
Please make sure any item brought in that sits on the wood floor has felt / soft feet. Tape is not allowed on the floor. We must pass floor repair costs to the vendor.
When in the rafters, seriously, do not unplug any cable and do not knock lights or projectors. We have to pay to have projectors refocused, lights reconnected, etc. and must pass these costs to the vendor.
Before using tape, nails, staples, tacks, command strips, or suction cups get venue manager's approval.
Only use ribbon when affixing floral to the pipes of the organ or any part of the fireplace mantle, at Clementine (no monofilament, wire, etc.).
Sweep up leaves, etc, and remove monofilament line, command hooks, gum, etc. Make sure that flowers, vases and other supplied items are loaded out by either yourself or the planner. (If you leave hanging monofilament lines, Brenda will be mad-mad.)
