Here's are the things to know before and during the event. Let us know if you have questions before the event. Reach out to our venue manager on the day of the event.
General
Refer to our Clementine or Ruby Event Guide to answer all of your general questions.
Refer to the Vendor APP FAQs to answer all of your vendor application questions before contacting us.
Any vendor who does not appear on our Approved Vendor list must submit an application, including the application fee, at least 30 days before the event. Unapproved vendors are not allowed on the premises.
Events must be loaded out and doors locked by the event end time (often midnight). If your load out will take longer than allotted, let the coordinator know so that the event may end earlier or the client purchases late load-out.
Before departing perform a walk-through and check-out with our venue manager.
Event Day
Make sure any item brought in that sits on our wooden floor has felt or soft feet. Tape is not allowed on the floors. We have to pass along floor repair costs to the vendor.
Make sure your setup does not obstruct walkways or exits or otherwise creates a bottleneck.
When in the rafters, do not unplug any cable and do not knock lights or projectors. We have to pay to have projectors refocused, lights reconnected, etc. and must pass those costs back to the vendor.
